Getting TrackABus

If you are a small bus operator, or affiliated with a regional council and would like to get, or trial, TrackABus in your city, then please contact us. Installation is a relatively easy matter and we have worked hard to make the process smooth and easy.


Installation onto a fleet of buses is done via installing a TrackABus Locator Unit onto each bus in the fleet. The TrackABus box is hooked into the 24V or 12V electrical system of the bus for power. (The TrackABus box comfortably functions with any voltage between 8V to 36V.) After that there is no interaction on the part of the bus driver / maintenance.

Alternatively, if you already have Automatic Vehicle Location units (AVL units) on your fleet and would just like the website functionality along with mobile access, then we can easily provide just this. That is, we can easily work with third-party hardware.


Formally, with the co-operation of the local bus company and the local regional council, the list below outlines the typical steps followed to launch the TrackABus service in a new city:

  • An outline of the service routes and main stops is created (this allows TrackABus to simulate a service).
  • Permission is sought to trial the service by starting to live track the bus fleet.
  • TrackABus supplies and if desired installs the standalone tracking hardware (Locator Units) on the bus fleet. (Note that all communication hardware and costs will be covered by TrackABus.)
  • TrackABus starts gathering live-tracking data from the buses.
  • The tracking data is used to auto-detect routes, stops and stop times to improve the outline service.
  • The auto-detected data is reviewed to 'snap' to the published service timetable and the tracking hardware begins providing real time information for testing purposes.
  • Detailed metrics are reviewed to confirm service accuracy.
  • Any additional passenger information systems such as street display signs, window display screens (Fixed Screen Units), screens on the buses themselves (Mobile Screen Units) and the SMS gateway are configured.
  • The passenger information interfaces are integrated into the existing service framework to produce a high quality, integrated solution. (The Trackabus smartphone applications will utilise and work with the new service.)

The service can then go live to the public. Note that there is no obligation to purchase the service, or any upfront costs until the service goes live, and it can be cancelled at any time.