Contact details for the Bus Smart service are here:
Contact details for the Invercargill City Council are here:
To provide comments, questions and feedback on the TrackABus website or other tools (for example, if a bus was on the route but was not showing up in the TrackABus system), email us at: . We appreciate your help in improving the accuracy of the TrackABus service.
If you have experienced a problem with the TrackABus service, please provide as much of the following
information to the email address above so we can research the issue:
- Date and time you experienced the problem
- The number of the particular bus that had a problem (3 or 4-digit number typically located on the front of the bus or above the front door)
- Bus stop and/or route number
- Type of computer or device you used (e.g. Windows, Mac, iPhone, Android, etc)
- If the problem occurred using a desktop or laptop computer, the type of web browser (and version) you were using.
- If you think it would help explain the problem, please include a screenshot.